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Supporting ReddCoin Users

Most ReddCoin questions come from users new to running a node, setting up a wallet, or staking for the first time. Anyone with practical experience can answer them. Volunteer support is one of the highest leverage things you can contribute, because it scales the project beyond what the core maintainers can handle directly.

Before answering, it's worth bookmarking:

Community channels​

ReddCoin coordinates support across a few channels. Hop into whichever you're most comfortable with; cross-posting between them when an answer is broadly useful is welcome.

  • Discord — the project's primary live-chat channel. Look for the invite link on reddcoin.com or in the reddcoin-project/reddcoin README.

  • Telegram — secondary live-chat channel, often more active in some regions and time zones.

  • Reddit — /r/reddCoin is the main ReddCoin subreddit and a good place for longer-form questions and announcements.

  • X / Twitter — the project posts updates and amplifies community questions; tagging the official account in a question often surfaces someone with an answer.

  • GitHub Discussions at reddcoin-project/reddcoin for technical questions that benefit from being written down and searchable later.

Tips for answering well​

  • Link to the docs. Most common questions ("how do I check my staking weight?", "where's my wallet file?", "what does this debug log entry mean?") have an answer somewhere in docs.reddcoin.com. Linking the doc and paraphrasing the relevant bit is more useful than either on its own.

  • Don't share credentials. Never ask a user to share private keys, seed phrases, or wallet files; never share your own. Scammers occasionally try to extract these by impersonating support.

  • Escalate when needed. For suspected security issues see the Bug reports page. For complex protocol or consensus questions, ping a Core maintainer in the appropriate channel rather than guessing.